Oregon Energy Assistance Program (OEAP)
Electric-bill and past-due help for PGE & Pacific Power customers
What it pays or provides
OEAP pays toward your electric bill, including past-due balances, to help prevent a shutoff. The money goes straight to your utility, and it's only for customers of Portland General Electric (PGE) or Pacific Power.
Who qualifies
You must be a PGE or Pacific Power customer, and your household's gross income (before deductions) must be at or below 60% of Oregon's state median income for your household size — the same income limit as LIHEAP.
Income limits by household size
This limit is based on Oregon's state median income (SMI), not the federal poverty line, and counts your household's full gross income before deductions.
| People in your household | Monthly income limit (about) |
|---|---|
| 1 | $3,200 |
| 2 | $4,180 |
| 3 | $5,170 |
| 4 | $6,150 |
| 5 | $7,140 |
| 6 | $8,120 |
| 7 | $8,300 |
| 8 | $8,490 |
Limits shown are approximately 60% of the Oregon state median income, rounded — the program’s own table is the final word.
Where you have to live
Only available to residential customers of Portland General Electric or Pacific Power. If a different utility serves your home, OEAP isn't available to you, but LIHEAP still is.
How other benefits affect it
OEAP and LIHEAP use the same income limit and the same local Community Action Agencies, so ask about both when you apply. Being an OEAP or LIHEAP recipient can also matter for your utility's own bill discount — PGE says households that have gotten energy assistance are likely to already qualify for its Income-Qualified Bill Discount, and Pacific Power automatically re-enrolls recent LIHEAP or OEAP recipients into its Low-Income Discount at recertification time.
How to apply
Apply through your local Community Action Agency (CAA) — the same process as LIHEAP. Find your CAA with the CAPO Oregon directory (caporegon.org/find-help), searching by county or agency name. You can also call the statewide toll-free line at 1-800-453-5511 (option 1) or email energyassistance@oregon.gov to ask about applying by phone, mail, or a home visit.
Go to the official page →or call 1-800-453-5511
Programs that combine with it
- Low-Income Home Energy Assistance Program (LIHEAP) — federal help paying heating and cooling bills
Sources
- Find your local Community Action Agency (CAPO Oregon)
- Pacific Power Oregon Low-Income Discount Program
- Official rule text “The Oregon Energy Assistance Program (OEAP) is a low-income electric bill payment assistance program for customers of Pacific Power and Portland General Electric.” (checked July 6, 2026)
- Official rule text “To be eligible for energy assistance under either program, a household income must be at or below 60% of Oregon´s median income.” (checked July 6, 2026)