PGE Income-Qualified Bill Discount
A discount on your PGE electric bill
What it pays or provides
PGE's Income-Qualified Bill Discount takes 15% to 80% off your monthly electric bill, based on your household size and income. The discount only applies to new charges billed after you enroll — it doesn't erase a past-due balance — and it excludes a few line items like Green Future charges and meter rental.
Who qualifies
You qualify if you're a PGE residential customer and your household's combined gross annual income, counting everyone 18 or older, is at or below 60% of Oregon's median income for your household size. PGE says if you've received energy assistance like LIHEAP or OEAP in the past, it's likely you already qualify. PGE doesn't ask for financial documents to prove it — you self-certify by reporting your household size and income.
Income limits by household size
This uses the same 60% state-median-income limit as LIHEAP and OEAP, based on gross income for household members 18 and older, before deductions or taxes.
| People in your household | Monthly income limit (about) |
|---|---|
| 1 | $3,200 |
| 2 | $4,180 |
| 3 | $5,170 |
| 4 | $6,150 |
| 5 | $7,140 |
| 6 | $8,120 |
| 7 | $8,300 |
| 8 | $8,490 |
Limits shown are approximately 60% of the Oregon state median income, rounded — the program’s own table is the final word.
Where you have to live
Only available to residential customers in PGE's service territory (the Portland metro area and surrounding communities). If Pacific Power serves your home instead, use its separate Low-Income Discount program.
How other benefits affect it
Getting this discount doesn't affect your ability to also get LIHEAP or OEAP energy assistance — PGE says receiving energy assistance does not impact your ability to enroll in the bill discount, so the two can stack.
How to apply
Apply online at portlandgeneral.com/income-qualified-bill-discount — you can apply for your own account (this requires logging into your PGE account) or apply on someone else's behalf without a login. You can also call PGE at 503-228-6322, Monday through Friday, 7 a.m. to 7 p.m.; help is available in more than 200 languages, and paper applications are offered in 15-plus languages.
Go to the official page →or call 503-228-6322
How long approval usually takes
The discount usually won't show up on your very next bill — expect it starting with the bill after that.
Keeping it (renewal)
Enrollment lasts two years, and PGE sends a reminder when it's time to re-enroll. Each year, PGE also asks a small percentage of enrolled customers to send proof of household size and income.
Programs that combine with it
- Low-Income Home Energy Assistance Program (LIHEAP) — federal help paying heating and cooling bills
- Oregon Energy Assistance Program (OEAP) — electric-bill and past-due help for PGE & Pacific Power customers
Sources
- Official rule text “a monthly discount between 15% and 80% off your energy use” (checked July 5, 2026)
- Official rule text “If you've received energy assistance in the past, it's likely you qualify” (checked July 19, 2026)